Application Outsourcing
We offer the full range of IT services – from strategic IT consulting to systems integration to outsourcing.
In times of economic uncertainty, Shivaling’s application outsourcing approach can help you to effectively reduce costs while concentrating on your core capabilities. In addition, Shivaling can take application outsourcing to the next level, helping to increase value derived from the limited IT investments.
During downturns in the business cycle, application outsourcing can help in cost cutting initiatives to keep your organization agile and competitive. We take fresh approaches and offer a flexible spectrum of application outsourcing services.
- Application Development Services
- Large-scale enhancements: New functionality in response to changing business requirements.
- Package upgrades: Unmatched skills in leading enterprise software solutions.
- Software development: Industry know-how and business process expertise enable crafting of custom technology solutions that support business process optimization.
- Demand management: Allocation of resources based on business value contribution and overall balancing of supply and demand.
- Application Management Services
- Production support: Performance monitoring, document support, patches, user testing.
- Application maintenance: Break/fix, level 2 help desk, problem management.
- Small-scale enhancements: Release management, user requests, application advice.
- Service management: Client support, change management, service reporting.